consulting, coaching, change

About the company

Crescendo Consulting is a European company based in Malmö, Sweden and London, UK
Karen Johansson is the founder and owner of Crescendo Consulting. She started the business in 2005 following 14 years of leadership and change experience; both as an external consultant and an internal Director.
Along with a broad team of experienced associates, Crescendo has delivered a large portfolio of solutions to many large global and national companies.
When asking clients to consider Crescendo characteristics, they detail:

  • Client focused
  • Culturally responsive
  • Challenging respectfully
  • Creative and innovative
  • Collaborative partners

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Profile

Expertise

Karen has a passion for inspiring others to achieve their true potential and understand their contribution to the organisational goals. She is an acclaimed coach and organisational development specialist, having the ability to connect with audiences from teams of FTSE 100 companies through to team members. Recognised as a very experienced practitioner in her field, Karen brings a unique blend of approaches, skills, tools and techniques gained through her career that includes:

  • 7 yrs management consultancy with Big 4 specialising in change management
  • 3 yrs inspirational and motivational coaching with Speakers International
  • 4 yrs Learning & Development Director in one of the world's largest insurance companies
  • 9 yrs own business specialising in Leadership Development and Coaching

Professional background

Karen is a qualified coach gaining double merit on the Advanced Coaching diploma with AoEC. Personal growth and learning are core values for Karen. Prior to focusing on the people side of change, Karen qualified as a prize winning chartered accountant. Her passion and interest in business give her a commercial edge.
Karen commits to her own personal development on an annual basis. Her accreditations include; MBTI step 1 and 2, Firo Element B, Hays leadership tools, JCA Emotional Intelligence for individuals and teams, NLP Practitioner and Business Practitioner.

Approach

Clients describe Karen as enigmatic and energetic. She creates a safe environment where people feel comfortable to push their own boundaries and belief systems that may have previously been holding them back. Karen's facilitation style is warm and approachable and encourages maximum participation, whilst she is also challenging clients to change mindsets and think in new ways. Karen's approach to leadership development is to inspire and motivate the individual to create and own their personal development, aligned with driving the organizational goals of the business. Action learning, leadership agility and emotional intelligence are integral to her work. Karen has experience of design and delivery of a range of innovative leadership programmes with clients that include media, retail, financial services, energy.


Services What We Do

Introduction


Every Crescendo solution is tailored to focus on client needs. The initial starting point for any engagement is to explore thoroughly the desired outcome for the individual, team, organisation, as appropriate.
This focus on "design and delivery to desired outcomes' ensures a meaningful measure of impact. Crescendo has consistently achieved a high level of client satisfaction and successful sustainability of improvements.

Karen ran an executive coaching programme for members of the leadership of a transformation programme I worked in at BP. I was one of her clients, and was in one of the toughest programme assignments of my career, with unclear sponsorhip, changing targets and some very difficult interpersonal relationships to manage. Karen helped me find ways to drive much greater progress out of the programme. She was great at finding a balance between personal respect and some very tough coaching messages. She provided great insight, was a pleasure to work with, and I would not heisitate to work with her again.


Mark Waddington, Sales and Marketing Manager, UK Land Division at World Fuel Services, BP

Executive Coaching Case Study


Karen is a coach on the award winning Career Strategies Programme (CSP) for one of the world's largest legal practices; Norton Rose Fulbright. This programme is designed to support female talent in the organisation and encourage women to pursue partnership. Karen has coached 16 women across Europe, and currently has 4 clients.


I benefited a lot from the coaching sessions with you! I found the sessions challenging, inspiring and enriching. After the session I had a clear picture of my options and next steps. I've taken some simple actions and can feel there is a difference. You helped me a lot.


Partner, Norton Rose Fulbright LLP




I've know Karen for 10 years, we first worked together at Si Group. More recently I've been lucky enough to have Karen work with me on some of my clients. She is very personable, easy to get on with and is full of integrity, she is also brilliant at her job. I have recommended Karen a number of times and I will continue to do so.


Ben Hunt-Davis MBE, Will It Make The Boat Go Faster? Ltd - Author of "Will It Make The Boat Go Faster?"

Team Development/Team coaching


The Crescendo team have a broad offering in this area. Previous assignments have included:

  • Supporting a team through organisational change
  • Integrating new team members as part of organisational redesign
  • Resolving conflict within a team
  • Improving communication and understanding
  • Creating a strategic plan

We design the approach around your specific needs. For some teams the use of MBTI or FIRO B can bring deeper understanding and facilitate development of an action plan. Others may require some sort of simulation, either business or in the form of more physical activity. Crescendo partners with gold medalist Ben Hint-Davis from www.willitmaketheboatgofaster.com to deliver team rowing events or www.leadchange.com to deliver horse whispering.

Karen is one of the most inspirational people I have met and remains to this day a key influence in my career. She has always been a great source of guidance and encouragement on a professional but also a personal level showing me what was possible with self-belief. Her advice continues to serve me well today.


Robert Butcher ACII, Chief Sales Officer at Suisscourtage

Leadership Development


Crescendo has experience of designing a vast spectrum of leadership dev. Solutions for various clients. We work with you to design, develop and deliver the entire programme of to deliver a specific segment of work with other partners. We have experience of:

  • leadership assessment and 360 feedback
  • Designing workshops around leadership frameworks to develop specific competencies
  • sourcing and briefing specialist speakers
  • action learning
  • managing virtual development programmes
  • integrating all components of programme into a consistent theme
  • measuring impact of talent development

We engaged Karen to help plan and facilitate two strategy awaydays for our management team and senior underwriters and claims handlers. Karen was a joy to work with - she has great ideas and infectious enthusiasm. We shaped the agenda, the content and the messages but, in order to be successful, such events need to flow and engage the delegates and this was where Karen's skills were invaluable. We had superb feedback from the delegates at both events, many singling out Karen for the way she linked the topics together, reinforced the messages and maintained the level of engagement and enthusiasm in the room. Crucially this resulted in an abundance of actionable output which we expect to have real business value. I would certainly use Karen's services again and would highly recommend Crescendo.


Kevin Allchorne, Underwriting Director and Head of Reinsurance, Amlin London

Facilitation


Karen facilitated the coaching programme at Deloitte. Working with her was an intensely engaging experience. She succeeded in taking our coaching group, consisting of people who normally check their iPhones every 5 minutes, out of the daily business responsibilities and into the world of coaching. Through her splendid simulations of coaching discussions and her deep insight in communication dynamics, she brought me what no text book could bring me: an ‘aha-feeling’ of what coaching is about. Karen has definitely impacted and improved my coaching skills.


Tiene Lievens, Enterprise Risk Services, Deloitte Belgium

 

A bird in the hand is worth two in the bush

 
John Malkovic, Company Ltd

Science cuts two ways, of course; its products can be used for both good and evil. But there's no turning back from science. The early warnings about technological dangers also come from science.

You know, being a test pilot isn't always the healthiest business in the world. Cookie jelly beans souffl� icing. Gummi bears tootsie roll powder chupa chups cheesecake chocolate jelly-o lollipop lollipop. Halvah applicake chupa chups. Marshmallow chocolate jujubes icing lollipop gummi bears chupa chups pudding bonbon. Jelly beans jelly souffl� jujubes. Sesame snaps lollipop icing donut lemon drops souffl�. Donut caramels gingerbread. Sweet roll macaroon pastry cotton candy oat cake sesame snaps biscuit lemon drops dessert. Candy canes carrot cake danish carrot cake souffl� jelly chocolate cake muffin. Topping brownie donut. Oat cake marzipan drag�e cheesecake. Donut chocolate cake jujubes tart drag�e toffee. Tilefish electric knifefish salmon shark southern Dolly Varden. Pacific argentine tope golden shiner ilisha barreleye loosejaw catla, dogteeth tetra catfish tenpounder nase scup Ragfish brotula. Codlet brook lamprey pleco, Japanese eel convict cichlid titan triggerfish, plownose chimaera topminnow Black scalyfin. Walleye pollock, blue shark Sacramento blackfish prickleback airbreathing catfish yellowfin cutthroat trout, goby southern sandfish. North Pacific daggertooth dorab cepalin weever flying gurnard.

Thank you for your efforts in putting together and facilitating the best conference we have ever had the privilege of being part of.


Dennis Mahoney, CEO Aon Ltd

Thank you for your contribution to the Aon Law Division. It was one of the highlights of the entire conference. It was an entertaining team-building exercise…in a fun atmosphere


Cameron Findlay, Executive Vice President and General Counsel, Aon Corporation, US

Conference Design


Crescendo can work with you to design and facilitate an engaging business conference. We have experience of managing this for a variety of clients. In several cases this has been a 2 day away day with team building activities also included.
We also deliver keynote sessions aligned to your conference theme. Previous keynotes include:

  • Mindset of motivation
  • Managing change in an ever changing world
  • The power of our belief systems
  • Change results - change attitude!
  • How to be emotionally resilient

Karen Johansson is a rare find in a professional - rare in that she is an absolute professional who has incredible insight, intelligence, understanding and empathy. Her style is warm and involving, inquisitive and challenging and the output achieved I find logical, intuitive, caring and constructive.


Exec. Director, Olympic Parks Legacy Company

Bespoke


Karen led the learning and development element of an innovative talent management project. The mixed experience team included senior managers through to graduates. She designed the approach, delivered the development activities and coached members of the team. Her expertise, energy and creative approach made the project a real success. The team development was excellent and the results were evident. The team thoroughly enjoyed working with Karen and feedback on her aspects of the project was outstanding. She is a pleasure to work with and I would highly recommend her.


Elizabeth Graham, Head of Operations, Amlin, London

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Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

Coaching model

Crescendo has its own coaching model, that Karen developed through drawing on her previous experience and her own development and studies into the world of coaching. Scroll through for more details.

Clients

Karen has delivered coaching programmes and Leadership development in a number of companies across various industries. Some are listed below. Testimonials and references available on request and through Karen Johansson LinkedIn page.


Contact Get in touch

Business address

Provanston Farm
Fintry, Balfron
Glasgow
G63 0LR
United Kingdom

UK: 00447779702669
SWEDEN: 0046727151713
: karen@crescendoconsulting.co.uk